Syarat dan ketentuan penggunaan

Terms of Use / Terms and Conditions of Sale

1. Acceptance of Terms

By accessing or using https://www.firemaple-official.com (“the Site”), you agree to be bound by these Terms of Use and Terms and Conditions of Sale. If you do not agree, you must not use the Site.

These Terms apply to all visitors, users, and customers purchasing products directly from the Site.

2. Nature of the Site

https://www.firemaple-official.com is an e-commerce website offering FireMaple products for direct sale to customers worldwide.

All orders placed through the Site are processed by us. We are responsible for payment processing, order fulfillment, customer service, and applicable warranties, subject to the terms set out below.

3. Products and Availability

We strive to ensure that all product descriptions, images, prices, and availability information are accurate. However:

  • Product specifications may change without notice.

  • We reserve the right to modify or discontinue any product at any time.

  • In case of pricing errors, we reserve the right to cancel or refuse any order placed at an incorrect price.

All products are subject to availability.

4. Orders

By placing an order on the Site, you confirm that:

  • You are legally capable of entering into binding contracts.

  • The information you provide is accurate and complete.

We reserve the right to refuse or cancel any order for reasons including but not limited to suspected fraud, payment issues, or product unavailability.

Order confirmation does not constitute final acceptance. A contract is formed only once the order has been dispatched.

5. Pricing and Payment

All prices are displayed in the currency indicated on the Site and may or may not include taxes depending on your location.

Customers are responsible for:

  • Any applicable customs duties or import taxes.

  • Currency conversion fees charged by their bank.

Payment must be completed at the time of purchase using the payment methods available on the Site.

6. Shipping and Delivery

We ship internationally. Delivery times are estimates only and may vary depending on:

  • Destination country

  • Customs processing

  • Carrier delays

We are not responsible for delays caused by customs authorities or force majeure events.

Risk of loss transfers to the customer upon delivery.

7. Returns and Refunds

Customers may request a return in accordance with our Return Policy.

To be eligible for a return:

  • The product must be unused and in its original packaging.

  • The request must be made within the specified return period stated on the Site.

Refunds will be processed after inspection of the returned product.

Shipping fees may be non-refundable unless the return is due to our error or a defective product.

8. Warranty

Products may be covered by a limited warranty as described on the product page.

This warranty does not cover:

  • Misuse or improper handling

  • Normal wear and tear

  • Unauthorized modifications

Warranty claims must be submitted through our customer service contact.

9. Intellectual Property

All content on the Site, including text, graphics, logos, images, product descriptions, and design elements, is the property of https://www.firemaple-official.com or its licensors and is protected by applicable intellectual property laws.

Unauthorized reproduction or distribution is strictly prohibited.

10. Limitation of Liability

To the fullest extent permitted by law, https://www.firemaple-official.com shall not be liable for:

  • Indirect, incidental, or consequential damages

  • Loss of profits or revenue

  • Delays beyond our reasonable control

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. User Conduct

You agree not to:

  • Use the Site for unlawful purposes

  • Interfere with the security or operation of the Site

  • Attempt unauthorized access to any part of the Site

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting on the Site. Continued use of the Site constitutes acceptance of the updated Terms.

13. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction].

Any disputes arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the competent courts of [Insert Jurisdiction].

14. Contact Information

For any questions regarding these Terms, please contact:

Email: contact@firemaple-official.com
Website: https://www.firemaple-official.com